A driver plugging a connector into an EV fast charger in front of an office building.

EV CHARGING

Don't test on live customers.

EV charging issues don't always appear in architecture diagrams. They emerge when real chargers, firmware, billing flows, and operating conditions interact, usually in production.

RBT validates critical charging workflows before that happens.

An engineer monitoring charging telemetry across multiple screens.

THE PROBLEM

The issue was there. You just didn't find it before your customers did

Behind every charging session, a lot has to go right. Authorization, tariff logic, CDR generation, billing, roaming settlement, backend communication. In a controlled environment, it usually does.

In production, with mixed charger fleets, different firmware versions, custom integrations, and live data, that's where things break. And when they break, it's not a technical inconvenience. It's a failed session, an angry customer, a billing dispute, a route delay, or a revenue gap.

Failed charging sessions

Sessions that don't start, stop unexpectedly, or behave differently across charger models and sites. Usually traced back to firmware, configuration, or protocol behavior nobody tested against real hardware.

Broken billing flows

CDRs, tariffs, payment records, and settlement data that don't match. Often invisible until a customer disputes an invoice or a reconciliation fails.

Migration disruption

Changing platforms should be routine. In practice, chargers, users, RFID cards, tariffs, session history, and billing data all need to survive the move without gaps.

Hard-to-reproduce field issues

The most expensive kind. Happens in production, can't be replicated in a test environment, takes weeks to diagnose.

WHY RBT

Real chargers. Real sessions. Engineering that follows through.

Most EV charging issues can't be found in documentation. They appear when a specific charger model, firmware version, backend configuration, and operational scenario interact in ways nobody anticipated.

RBT validates against physical chargers and systems, not assumptions. And when validation reveals a problem, we don't just hand over a report and leave. We support the fixes, integrations, migrations, and stabilization work needed to make the system production-ready.

Real chargers

We test against physical hardware. The charger either works or it doesn't.

Real sessions

Authorization, session behavior, backend communication, data consistency, tested end to end, not in isolation.

Fault simulation

RBT reproduce edge cases and field-like conditions in a controlled lab environment before they reach live operations.

Engineering follow-through

Validation without engineering is just a list of problems. RBT stays in to help fix them.

A field engineer inspecting a public charging station.

FIND YOUR SITUATION

Where do you need confidence before go-live?

If this is happening
RBT helps with
A field issue is hard to reproduce
Field Issue Reproduction & Diagnostics
A charger, firmware, or platform change must go live
EV Lab Production Readiness Validation
Billing, CDRs, or payment flows can't be trusted
Charging Session & Billing Integrity Validation
A platform migration is planned
Migration Continuity Validation

WHO THIS IS FOR

Where a charging failure is more than a technical issue.

Charge Point Operators

Mixed charger fleets, platform changes, billing accuracy, roaming configuration, any of these can affect customers and revenue when something goes wrong. RBT validates that critical workflows hold before they reach live operations.

Charger Manufacturers

New charger models and firmware updates need to work reliably across different platforms and operator environments. RBT tests real charger behavior, reproduces field issues, and validates platform interactions in a controlled lab before customers encounter them in production.

CPMS / CSMS Vendors

A platform can work perfectly and still fail in a client's specific operating environment. RBT helps make implementations reliable beyond what standard onboarding covers.

Commercial Fleets & Public Transport

Depot charging that misses a window doesn't just create a support ticket, it grounds a vehicle. RBT validates charging workflows before they affect route execution and daily operations.

eMSPs and OEM Digital Teams

Roaming flows, user authorization, payment logic, vehicle and app integrations, the charging experience is only as reliable as the systems behind it. RBT supports the validation work that keeps those systems trustworthy across partner networks.

RBT engineers validating chargers on site.

IN PRACTICE

Real validation and engineering support.

01
European CPO - Platform migration

Migration Continuity Validation

A CPO migrating to a new Charge Point Management System needed assurance that chargers, users, RFID cards, tariffs, billing data, and customer-site configurations would remain consistent before and after migration. RBT helped prepare the network for migration by bringing field conditions to a stable baseline, resolving customer-site installation issues, and updating charger versions to improve consistency across the network. We also developed and implemented automated test coverage for key migration use cases, creating a validation foundation for the new platform before rollout.

Migration readiness was validated before cutover, reducing operational risk and helping the rollout proceed without billing gaps or charger downtime.
02
Charger manufacturer - Firmware issue

Field Issue Reproduction & Diagnostics

A charger manufacturer was facing field complaints about inconsistent charging-session behavior that could not be reproduced in a standard test environment. The issue affected one of their key customers, with dozens of installed customer sites and chargers already in operation. RBT reproduced the conditions in a lab environment, isolated the firmware-protocol interaction causing the issue, and defined the remediation steps needed before the next firmware release.

Root cause was identified before the next firmware release, helping the manufacturer protect service continuity and preserve trust with a key customer.
03
E-mobility platform - New charger model

EV Lab Production Readiness Validation

A new charger model needed validation before rollout to operator sites. RBT tested real charging scenarios, simulated edge cases and fault conditions, and reviewed backend communication before production.

Issues identified and resolved before anybody encountered them.
04
European e-mobility provider - Session, roaming, and billing data

Charging Session & Billing Integrity Validation

An e-mobility provider managing charging access across its own network and roaming partners needed reliable coordination between charging sessions, CDRs, tariffs, billing records, customer data, and reporting. RBT helped build and validate the backend layer connecting charging operations with CRM and billing systems. The work supported automated CDR processing, multiple billing models, roaming-related data flows, and end-to-end validation from physical charging events to business reporting.

Charging activity became more consistent, billable, and reportable across networks, partners, and customer models.
The RBT EV Lab: multiple wall-mounted chargers and a test vehicle in a branded lab room.

ABOUT RBT'S EV CHARGING WORK

Validation with real chargers and engineering experience

RBT's work in EV charging spans OCPP/OCPI protocols, backend systems, billing flows, roaming connections, enterprise integrations, and hands-on lab validation against real chargers. We've worked with CPOs, OEMs, and e-mobility platforms across Europe, on systems where charging reliability, billing accuracy, and operational continuity are non-negotiable.

EV charging lab

Our EV lab allows us to test what standard software environments cannot: how real chargers, firmware versions, configurations, protocols, backend systems, and fault conditions behave together. The lab supports validation across multiple charger models and configurations, and if clients need to validate against their own specific hardware, validation works with any equipment they supply.

Protocol and integration depth

OCPP, OCPI, billing flows, roaming, APIs, enterprise systems.

Hardware-aware engineering

RBT understands how hardware, firmware, configuration, and backend logic interact in real conditions.

Production-readiness mindset

We look for what breaks before rollout, not after.

Read our technical article on EV Charging in Real Life: What Drivers Should Know Before Switching to Electric

CONTACT US

Something critical is going live.
Let's validate it first.

Whether it's a charger rollout, firmware update, platform migration, or billing integration, RBT can validate the workflows that matter before they reach production.